Privacy Policy

[Last updated: (on May 18, 2022)]

OUR APPROACH TO PRIVACY

Pactera Technology Spain SLU (“Pactera,” “we,” “our,” or “us“) is committed to protecting your privacy. This privacy policy sets out how we collect, store, process, transfer, share, and use data that identifies or is associated with you (“personal information“) and information regarding our use of cookies and similar technologies.

Pactera Edge operates a platform used to recruit crowd resources globally to support hosted projects, process work for different projects, and track resources working hours; users can register via our websites under the oneforma.com domain (our “Website“) and browse, apply for published job opportunities, and take tasks from the online interface. (“OneForma“).

This privacy policy applies to OneForma and all the tools that are part of it. Terms used in this privacy policy have the same meaning as in our Terms and Conditions, unless otherwise defined in this privacy policy.

Before accessing or using OneForma, please ensure that you have read and understood our collection, storage, use, and disclosure of your personal information as described in this privacy policy.

Pactera Edge is the data controller of the personal information we hold about you. You can reach out to Pactera EDGE with address: 14980 NE 31st Way Suite 100 Redmond, WA, U.S. 98052; contact email: [email protected]; phone: 1.425.233.8578.

PERSONAL INFORMATION WE COLLECT ABOUT YOU AND HOW WE USE IT

We collect personal information about you when you voluntarily submit information directly to us when using OneForma. This can include information you provide to us when you register for an account; fill in a form on OneForma; create or edit your profile on OneForma; correspond with us via the Website, phone, e-mail, or otherwise; subscribe to our mailing lists, newsletters, or other forms of marketing communications; respond to surveys; or use some other feature of OneForma as available from time to time.

If you choose not to provide personal information, we may not be able to provide our services to you or respond to your requests.

The table at Annex 1 sets out the categories of personal information we collect about you and how we use that information. The table also lists the legal basis which we rely on to process the personal information, the categories of recipients of the personal information, and information as to how we determine applicable retention periods.

We also automatically collect personal information about you indirectly about how you access and use OneForma and information about the device you use to access OneForma.

The table at Annex 2 sets out the categories of personal information we collect about you automatically and how we use that information. The table also lists the legal basis which we rely on to process the personal information, the categories of recipients of the personal information, and information as to how we determine applicable retention periods.

SECURITY AND TRANSFERRING YOUR PERSONAL INFORMATION

Security

We implement appropriate technical and organisational measures to protect your personal information against accidental or unlawful destruction, loss, change, or damage. All personal information we collect will be stored on secure servers. All electronic transactions entered into via our Website will be protected by SSL encryption technology. While we use these precautions to safeguard your information, we cannot guarantee the security of the networks, systems, servers, devices, and databases we operate or that are operated on our behalf.

International Transfers of your Personal Information

The personal information we collect may be transferred to and stored in countries outside of the jurisdiction you are in where we and other Pactera Edge group companies and our third-party service providers have operations. If you are located in the European Union (“EU”), your personal information will be processed outside of the EU; these international transfers of your personal information are made pursuant to appropriate safeguards, such as standard data protection clauses adopted by the European Commission. If you wish to enquire further about these safeguards used, please contact us using the details set out at the end of this privacy policy.

We will take reasonable steps to ensure that your personal information is treated securely and in accordance with applicable law and this privacy policy.

YOUR RIGHTS IN RESPECT OF YOUR PERSONAL INFORMATION

If you are located in the EU, in accordance with applicable privacy law, you have the following rights in respect of your personal information that we hold:

  1. Right of access. The right to obtain access to your personal information.
  2. Right to rectification. The right to obtain rectification of your personal information without undue delay where that personal information is inaccurate or incomplete.
  3. Right to erasure. The right to obtain the erasure of your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed.
  4. Right to restriction. The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.
  5. Right to Data Portability. You have the right to receive personal data concerning you in a structured, common, and machine-readable format or request transmission of the data to a third party, if the conditions in Article 20 of the GDPR are met.
  6. Right to Object. You have the right to object to the processing of your personal data based on our legitimate interests at any time. We will no longer process the data, unless there are compelling legitimate grounds for our processing that override the interests, rights, and freedoms of the data subject, or the processing serves the purpose of asserting, exercising, or defending legal claims. You also have the right to object at any time to the use of your data for direct marketing.
  7. Right to Withdraw Consent. If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.

If you wish to exercise one of these rights, please contact us using the contact details at the end of this privacy policy. You may also review and edit the personal information you have submitted to us by logging into your account on OneForma.

You also have the right to lodge a complaint to the Supervisory Authority in your jurisdiction.

COOKIES AND SIMILAR TECHNOLOGIES

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.

You can read our cookie policy here.

LINKS TO THIRD-PARTY SITES

Our Website may, from time to time, contain links to and from third-party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for their policies. Please check the individual policies before you submit any information to those websites.

OUR POLICY TOWARDS CHILDREN

Our Service is not directed at persons under 18 and we do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, then please contact us using the details below so that we can take steps to remove such information.

CHANGES TO THIS POLICY

We may update this privacy policy from time to time and so you should review this page periodically. When we change this privacy policy in a material way, we will update the “last modified” date at the end of this privacy policy. Changes to this privacy policy are effective when they are posted on this page.

CONTACTING US

Questions, comments, and requests regarding this privacy policy are welcome and should be addressed to the Data Protection Officer at: [email protected].

This privacy policy was last modified on 26/05/2022.

 ANNEX 1 – PERSONAL INFORMATION WE COLLECT

Processing activityCategory of personal dataHow we use it (purpose of the processing)Legal basis for the processingCategories of recipientsRetention period
Register and manage the relation with the user through OneFormaContact, identification and personal characteristics data (such as name, email, country of residence, native Language, phone number).·       To communicate with you to deal with queries made by you and, where you have subscribed, to send you relevant updates regarding work opportunities and other necessary communications.Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;  ·       Law enforcement, regulators, and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Website or to protect the security or integrity of our Website; and/or (c) exercise or protect the rights, property, or personal safety of Pactera Edge, our customers, or others.  Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business.For no longer than necessary for the purposes set out and in accordance with our legal obligations, legitimate business interests and our table of retention periods. Data may be kept for no longer than 5 years after contract termination according to applicable laws.
PaymentEconomic and tax data (such as bank name and account number or PayPal account and related information)·       Payment for the provision of resources via OneForma  ·       Prevent fraud·       Law enforcement, regulators, and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Website or to protect the security or integrity of our Website; and/or (c) exercise or protect the rights, property, or personal safety of Pactera Edge, our customers, or others. ·       Purchasers and third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business.For no longer than necessary for the purposes set out and in accordance with our legal obligations, legitimate business interests and our table of retention periods. Data may be kept for no longer than 10 years after contract termination according to applicable laws.
Correspondence and commentsContact and identification data (such as name, email, phone number)Address your questions, issues, and concerns and to deal with queries made by you, and to improve OneForma where you have provided feedback. ·       Law enforcement, regulators, and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Website or to protect the security or integrity of our Website; and/or (c) exercise or protect the rights, property, or personal safety of Pactera Edge, our customers, or others. ·       Purchasers and third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business.For no longer than necessary for the purposes set out and in accordance with our legal obligations, legitimate business interests and our table of retention periods. Data may be kept for no longer than 5 years after contract termination according to applicable laws.
ProfilingContact, identification and personal characteristics data. Education and professional data (such as (i) basic details (such as gender, nationality, alternative email address and phone number, PO box details); (ii) language skills; (iii) completed tests; (iv) education and work experience (such as your CV and weekly availability); and (v) technical skills and setup (such as typing speed, operating system used).Operate and provide you the features and functionality of OneForma. ·       Law enforcement, regulators, and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Website or to protect the security or integrity of our Website; and/or (c) exercise or protect the rights, property, or personal safety of Pactera Edge, our customers, or others. ·       Purchasers and third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business.For no longer than necessary for the purposes set out and in accordance with our legal obligations, legitimate business interests and our table of retention periods. Data may be kept for no longer than 5 years after contract termination, according to applicable laws.
LocationGeneral information about your location, including IP addressOperate and provide you targeted job advertisement and the functionality of OneForma. ·       Law enforcement, regulators, and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Website or to protect the security or integrity of our Website; and/or (c) exercise or protect the rights, property, or personal safety of Pactera Edge, our customers, or others. ·       Purchasers and third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business.For no longer than necessary for the purposes set out and in accordance with our legal obligations, legitimate business interests and our table of retention periods. Data may be kept for no longer than 5 years after contract termination, according to applicable laws.
Commecial comunicationsContact and identification data (such as name, email, phone number)Send you commercial information of your interest related to similar or new services from our company.·       Law enforcement, regulators, and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Website or to protect the security or integrity of our Website; and/or (c) exercise or protect the rights, property, or personal safety of Pactera Edge, our customers, or others. ·       Purchasers and third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our business.For no longer than necessary for the purposes set out and in accordance with our legal obligations, legitimate business interests and our table of retention periods. Data may be kept for no longer than 1 year, according to applicable laws. Or until the user withdraws consent.

 

ANNEX 2 – PERSONAL INFORMATION COLLECTED AUTOMATICALLY

Processing activityCategory of personal dataHow we use it (purpose of the processing)Legal basis for the processingCategories of recipientsRetention period
Web acess and user navigation and deviceInformation about website from which you came and the website to which you are going when you leave our Website, how frequently you access our Website, the time you access our Website and how long you use it for, whether you open emails or click the links contained in emails, whether you access the Website from multiple devices, and other actions you take on the Website. Information about the device you use to access our WebsitePresent our Website to you on your device and to monitor and improve our Website.The data subject has given consent to the processing of his or her personal data for one or more specific purposes  ·       Law enforcement, regulators, and other parties for legal reasons. Third parties as required by law or if we reasonably believe that such action is necessary to (a) comply with the law and the reasonable requests of law enforcement; (b) enforce our Terms of Website or to protect the security or integrity of our Website; and/or (c) exercise or protect the rights, property, or personal safety of Pactera Edge, our customers, or others. Purchasers and third parties in connection with a business transaction. Personal information may be disclosed to third parties in connection with a transaction, such as a merger, sale of assets or shares, reorganization, financing, change of control or acquisition of all or a portion of our businessFor no longer than necessary for the purposes set out and in accordance with our legal obligations, legitimate business interests and our table of retention periods and our cookie policy.

You can read our our table of retention period below

Table of retention periods (ES)



Processing activities


Type of document


Retention Period


Applicable legislation


Clients

Invoices

10/15 years

Criminal Law, Crimminal Law

Forms

15 years

Consultant recomendation

Contracts

5/10/15 years

Civil Law, Criminal Law


Human Resources


Payroll


5/6/10 years

Laboral Law, Commercial Law, Criminal Law


CV

2 years (previous consent)


Consultant recommendation

Compensations

5 years

Labor Law

Contracts

5 years

Labor Law

Temporary

workers

5 years

Labor Law

Employee file

5 years after end of relation

Consultant recomendation


Marketing

Data Base

1 year

Consultant recomendation

Website

visitors

1 year

Consultant recomendation


Vendors

Invoices

10 years

Criminal Law, Commercial Law

Contracts

5 years

Civil Law


Finances


Accounting documentation


6 years


Commercial Law

Company documentation


6 years


Commercial Law


Finances, Audit


6 years


Commercial Law

Tax

Tax

10 years

Tax Law, Criminal Law


Payments

10 years

Tax Law

Security & Health


Health register


5 years


Security and Health regulation

Insurances

Insurances

6 years

Commercial Law, Civil Law.


Legal

IP

5 years

IP Law, Copyright Law

Agreements

5 years

Civil Law

Licences

5 years

Commercial Law

NDA

Agreement (3 years)

Consultant recomendation


GDPR

International data transfers

3 years

Data Protection Law

Rights of data subjects

3 years

Data Protection Law